Founded in 2014 in Jordan, TIM Insights is a modern market research and consultancy agency built for the age of intelligence.
We blend the power of artificial intelligence with the depth of human expertise to help brands understand people, markets, and opportunities like never before.

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Customer & Market Segmentation

Turn data into insight. Insight into growth.

Our customer and market segmentation services help you truly understand your audience — revealing who they are, what drives them, and how to engage them effectively. With our expertise and proprietary tools, you can unlock the full potential of your market.
Segmentation helps you turn data into actionable insight, enabling you to understand your audience deeply, tailor marketing strategies, drive innovation, enhance customer relationships, gain a competitive edge, and confidently expand into new markets.

Customer & Market Segmentation

Our Segmentation Tools & Approach

Expert Segmentation Projects

With over 2,000 successful projects, we combine research expertise and technology to deliver actionable customer and market insights.

Surveys & Polls

Access a global network of 47 million consumers and decision-makers to collect reliable data and measure opinions effectively.

Desk Research & Analytics

AI-powered analytics transform complex data into clear insights, revealing market opportunities and audience behaviors.

Unstructured Data Synthesis

Machine learning, NLP, and generative AI uncover hidden trends and insights from unstructured text data sources.

Customer Journey Mapping

Visualize and understand how audiences engage with your brand at every touchpoint to optimize experiences.

Segmentation Chatbot

Interact with your segmentation data using natural language through our secure strat7GPT platform for easy insights.

Customer & Market Segmentation

Why Segmentation Matters

Basic demographics tell only part of the story. We go deeper — building sophisticated, behavior- and mindset-driven models that reveal the true motivations behind customer choices.
Benefits include:

Customer & Market Segmentation

Our Segmentation Methods

Tailored Segmentation Models

We create unique segmentation models designed to match your brand strategy and business objectives.

Behavioural Segmentation

Understand shopping habits, product usage, and loyalty patterns to optimize customer engagement.

Psychographic Segmentation

Analyze attitudes, beliefs, motivations, and lifestyles to uncover what drives your audience.

Demographic Segmentation

Segment customers by age, gender, income, education, and family profile for precise targeting.

Customer & Market Segmentation

Future-Ready Strategy

Future-Proof Your Strategy with Tim Insights.
Your customers and markets are always evolving. We make sure your strategy evolves with them—guided by evidence, not guesswork.
Get closer. Think smarter. Grow faster.